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FAQ

Please feel free to read the various questions and answers listed below. However if you have your own specific question or query, please do not hesitate in clicking the e-mail enquiry button below. If you have any suggestions regarding our range or the services we offer, please also feel free to e-mail us. Many thanks.

 

What is a rosette?
Rosettes are most often used as awards. Typically, rosettes are awarded at competitions as a prize, for a particular event or category.
We offer a variety of styles and centre designs.

What is the easiest way to place an order?
Phone and speak with our knowledgeable staff who can answer your questions. We can help you put together an order. Tel 01522 702911
E-mail your event details. Again we can provide you with an accurate quote, just click the link at the bottom of the page.
Fax your requests, our number is 01522 703841

Do you have a list of rosette centre images to choose from?
Yes - we have hundreds of stock images, with designs in categories such as sports, animals, organisations and more. In addition to our stock images, we also offer various printed titles, including: "CHAMPION", "BEST IN SHOW", "FIRST", "SECOND", "THIRD" and much more.

Can I use my own custom rosette centre design? Is there a cost?
Yes - you may use your own custom text or logo/image on the rosette centres. Please supply the artwork in jpeg format, via e-mail or on disc. Custom images/logos can be either hot-stamped in gold or silver metallic foil or printed in full colour. Full colour printed logos have no setup costs or minimum quantities. Please contact the team today for your quotation.

Can my rosettes be printed in a language other than English?
Yes - rosette centres and tails can be supplied in any language.

What is a metal die and when is it required?
A metal die is an etched imprint of your design that is used to hot-stamp your logo centre or text when a custom image/logo or excessive text is needed for your rosette design. The cost of a metal die ranges from £15.00 depending on the size of your artwork and is required for custom hot foil centre and rosette tail designs.

Is it possible to change the text from one rosette to another?
Yes - each set of text changes requires a new layout.

What colour options are available for printing? Do you PMS colour match?
Our default rosette centre printing is in digital full colour, allowing for PMS matching. Centres can also be printed in gold or silver metallic foil. Rosette tails are printed in metallic gold or silver foil but we can accommodate multi-colour printing subject to sight of artwork.

Can I see what my rosettes will look like before I place an order?
Yes - a design proof can be supplied with your rosette order. The design proof will provide you with a visual representation of your rosette design. If any changes to a design are required, you may make the revisions on the proof and resend/refax it to us. The standard proof creation time is two business days and production will not begin until we receive a signed confirmation approving the design.

What is the turnaround time on a rosette order?
The standard production time for a rosette order is ideally 28 days, however urgent orders can be accomodated.

Production will not begin until you have signed and returned your design proof.  

How do I work out the cost of my order?
Please e-mail or fax your requirements and we will promptly supply you with a quotation.

Do we have a minimum order size?
Not at all, every single one of our customers has different requirements. Some need just one whilst others may require hundreds.

What if I live outside the UK?
No problem, we already supply to over 30 countries.

What if I want something that is not listed?
Contact us with your requirements.

Is there VAT included?
VAT is added at the current rate to all UK deliveries and to deliveries within the EU, when a valid local VAT registration number is not supplied. There is no VAT on deliveries outside of the European Union.

Is there a delivery cost?
Yes - by quotation, subject to size and weight of order.